8 May 2018
New garbage and recycling collection service contractors get to work
A NEW fleet of rubbish and recycling trucks have hit the streets of Whittlesea amid ongoing complaints about the service of the previous provider.
New provider JJ Richards and Sons started kerbside collection on Monday, April 30.
Whittlesea Mayor Kris Pavlidis said the contractor had 20 collection vehicles, and it would have the contract for seven years.
A Facebook post by the council announcing the new provider said bin collection days would not change but collection times could.
Residents were encouraged to put their rubbish out the night before.
The post attracted about 50 comments, including many which mentioned ongoing issues about rubbish not being collected.
Former contractor Visy came under fire in January for providing what the council’s city transport and presentation director Nick Mann said was “an unacceptable level of service”.
At the time, the council said it had decided to change contractors before the disruptions occurred.
The council was confident the issues would not continue with the new provider, Cr Pavlidis said.
“We acknowledge some recent issues with bin collections; however, we are confident that JJ Richards and Sons will deliver a more reliable and high-quality service that meets the expectations of our residents,” she said.
A council spokeswoman said the trucks boasted technology that made them more environmentally friendly, through the reduction of noxious gas emissions, and efficient, because they had computer systems that could track collection routes to reduce the likelihood of bins being missed.